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  1. Please select below reason while reporting an issue: (if applicable)
    • Season
    • Order Number/Product Development
    • Number or Material Id
    • Planning Market(If any)
  2. Describe the problem and the exact error message. Attach the full screenshot of error message
  3. Has it worked before? Since when is it not working?
  4. How did the problem appear? Describe step-by-step, for example which toolbox or document name you clicked on.
  5. If you are reporting the issue for someone else, provide the email address of the affected user.
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  1. After submission you will get an email with an incident number (eg:INC1234567), this number will be used throughout incident management process and communication.

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